Are you a detail-oriented, customer-focused professional looking to make an impact in a fast-paced healthcare environment? We're seeking a Clinical Support Specialist to support the Blood Center by processing complex laboratory test orders, providing exceptional service to healthcare providers, and ensuring accurate, timely coordination of critical testing workflows. Apply today and help support life-saving patient care through operational excellence!
Job Details
Pay: $35.00 - $40.00 per hour
Shift Schedule: Mon-Fri
Shift Times: PM Shift, 2:30-11pm, with possible AM support and Saturday AM shift coverage needed occasionally
Duration: 13 weeks initially
Start Date: ASAP!
Department: Blood Center HLA Laboratory
Location: Palo Alto, California
Benefits
Potential to extend
Weekly payroll
Health benefits
Referral bonus*
24-hour accessibility
Personalized service
Education Qualifications
High School Diploma or GED equivalent
Required Qualification:
1 - 2 years experience providing administrative support or customer service support in healthcare or laboratory setting
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and Teams)
Must be organized and proactive.
Electronic Health Record (EHR) experience
PHI/PII handling knowledge of standards
Ability to navigate scheduling reports and documentation systems
Required Knowledge, Skills, and Abilities:
Typing 30 wpm.
Able to use multiple computer programs simultaneously.
High level of organization and attention to detail
Strong written and verbal communications
Strong verbal communication and phone etiquette
Ability to manage time effectively and meet productivity expectations
Self-motivated and able to prioritize tasks.
Able to work collaboratively with a culturally diverse staff in a highly sensitive and stressful environment.
Reliability and professionalism in a fast-paced clinical environment
Ability to work onsite and collaborate with a team
Flexible availability to accommodate training and work schedule.
Ability to learn internal scheduling workflows and software quickly
Job Requirements:
Receive, review, and accurately enter complex laboratory test orders from hospitals throughout the Bay Area into specialized laboratory software.
Process laboratory requests efficiently while maintaining a high level of accuracy and attention to detail.
Log and track incoming samples to ensure proper documentation and workflow.
Troubleshoot order-related questions and provide guidance to physicians, nurses, and other healthcare professionals regarding laboratory testing requirements.
Deliver exceptional customer service while managing time-sensitive requests with professionalism and urgency.
Compile meeting agendas and maintain organized documentation to support departmental operations.
Manage paper files and ensure accurate recordkeeping in accordance with established procedures.
Collaborate closely with laboratory staff to support efficient testing workflows and timely order processing.
Prioritize multiple tasks in a fast-paced, high-volume environment while meeting established turnaround times.
Maintain confidentiality and handle sensitive patient information in compliance with HIPAA and organizational privacy standards.
About Us
Power Personnel has been working with healthcare professionals like you since 1994. We are the experts in healthcare staffing in Northern California. That’s why so many hospitals, clinics and healthcare facilities rely on us for filling critical positions. If you want competitive pay, excellent working conditions and a team that supports you, Power Personnel is the place to be!
Earn $250 for every referral!
Know someone looking for a great opportunity? Refer them to us and get rewarded!
Send referrals to: referrals@powerpersonnel.com
You'll receive a $250 bonus once your referral completes 20 shifts.
Ready to take your career to new heights? Explore our job opportunities around Palo Alto, California, and discover the endless possibilities this thriving hub of innovation and culture has to offer. Nestled in the heart of Silicon Valley, Palo Alto is not only home to tech giants like Google and Facebook but also boasts a vibrant arts scene with renowned galleries like the Anderson Collection at Stanford University. Indulge your taste buds with the diverse culinary scene, from farm-to-table restaurants to trendy cafes. With easy access to the stunning landscapes of nearby parks like Foothills Park and the excitement of cheering on the Stanford Cardinal at Stanford Stadium, Palo Alto is the perfect place to grow both personally and professionally. Join us in this dynamic community and unlock your potential!
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