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Front Desk/Patient Service Coordinator - Pediatrics

Burlingame, CA 94010

Posted: 01/28/2026 Employment Type: Contract Job Category: Front Desk Receptionist, Office Assistant, Patient Service Representative (PSR), Scheduler Job Number: 4220 Pay Rate: $26.00 - $28.00 per hour

Job Description


A busy pediatric clinic in Burlingame is seeking a friendly, organized, and professional Front Desk / Patient Services Coordinator to serve as the first point of contact for patients and families. This patient-facing role requires strong customer service skills, experience managing high-volume phones, and the ability to maintain a calm, welcoming environment for children and parents.
Schedule & Assignment Details

  • Schedule: Monday – Friday

  • Shift: 8:00 AM – 5:00 PM

  • Start Date: ASAP

  • Department: Pediatrics

  • Location: Burlingame, California

  • Assignment Length: 6 months initially; temp-to-perm opportunity
Compensation & Benefits

  • Competitive pay: $26.00 – $28.00/hour

  • Temp-to-perm opportunity

  • Health insurance

  • Weekly payroll

  • Refer-a-friend bonus

  • 24-hour accessibility

  • Personalized service

  • Excellent work location
Required Qualifications

  • High school diploma or GED equivalent

  • Minimum 1 year of front desk, receptionist, or scheduling experience
    (healthcare, dental, spa, or similar customer-facing environment)

  • Experience handling high-volume phone calls and scheduling

  • Strong customer service skills with a friendly, professional demeanor

  • Ability to multitask and stay organized in a fast-paced environment

  • Comfort working in a patient-facing role as the first point of contact

  • Strong verbal communication skills when interacting with parents, children, and staff
Skills & Abilities

  • Ability to interact with families, staff, and peers while considering age, cultural, and developmental needs

  • Knowledge of basic medical terminology

  • Proficiency with computer systems and software relevant to the role

  • Working knowledge of MS Office (Word, Excel, PowerPoint, Outlook)

  • Strong written and verbal communication skills

  • Ability to manage frequent interruptions and changing priorities

  • Ability to adjust communication style based on the audience

  • Ability to maintain composure in stressful situations
Key Responsibilities

  • Greet and welcome pediatric patients and families as the first point of contact

  • Answer and manage high-volume, multi-line phone calls

  • Schedule, confirm, and reschedule patient appointments accurately

  • Route calls, take messages, and respond to inquiries professionally

  • Check patients in and out, verifying demographics and required documentation

  • Communicate appointment details, wait times, and clinic procedures clearly

  • Maintain organized front desk operations, including scanning and filing records

  • Collaborate with clinical and administrative teams to support efficient patient flow

  • Maintain a clean, organized, and welcoming front desk and waiting area

  • Adhere to privacy, confidentiality, and HIPAA guidelines at all times
About Power Personnel
Since 1994, Power Personnel has specialized in healthcare staffing across Northern California. We partner with hospitals, clinics, and healthcare facilities to place qualified professionals in critical roles while providing competitive pay, excellent working conditions, and ongoing support.
Referral Bonus
Refer a friend and earn a $250 referral bonus for each successful placement.
? referrals@powerpersonnel.com

*Referral eligibility requires the referred individual to complete 20 shifts.
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About Burlingame, CA

Discover exciting job opportunities in the vibrant Burlingame, California area today! Located in the heart of the beautiful San Francisco Bay Area, Burlingame offers a perfect blend of urban amenities and natural beauty. With its close proximity to the iconic Golden Gate Bridge and world-renowned attractions like Fisherman's Wharf and Alcatraz Island, this region provides endless opportunities for professional growth and personal enrichment. Immerse yourself in the local culture by exploring the unique art galleries, theaters, and diverse cuisine options. Whether you enjoy cheering for the San Francisco Giants at Oracle Park or soaking up the sun at Coyote Point Recreation Area, Burlingame has something for everyone. Take the first step towards an exciting career in this enchanting location – browse our job listings now!