Transfer Center Specialist-Hospital

Palo Alto, CA 94304

Posted: 01/08/2026 Employment Type: Contract Job Category: Paramedic Job Number: 4183 Pay Rate: $50.00-$60.00 (DOE)

Job Description


Are you a passionate and experienced patient triage or emergency services professional? We’re seeking top talent to join our world-class team. Apply now and make a meaningful impact.
What the job is like

  • Pay: $50.00–$60.00/hour (DOE)

  • Schedule: NOC: 7:00 PM – 7:00 AM and Mid Shift with variable start times between 11:00 AM – 3:00 PM

  • Shifts: 3 x 12-hour shifts, Monday–Sunday (including weekends)

  • Location: Palo Alto, California

  • Duration: 13 weeks initially – (Temp-to-Perm opportunity)
    What’s in it for you:

    • Competitive pay

    • Great working location

    • Health/vision/dental/life insurance

    • Refer-a-friend bonus*

    • Weekly payroll

    • 24-hour accessibility

    • Personalized service

    MINIMUM QUALIFICATIONS Education Qualifications

    • High School Diploma or equivalent
    Licenses and Certifications

    • BLS – Basic Life Support

    Preferred:

    • PALS

    • ACLS

    • VOLT (transport/communication system) experience

    Experience

    • 2+ years of experience in patient triage, patient assessment based on acuity, emergency dispatch, transfer center operations, or clinical intake

    • Experience reviewing patient information to determine urgency, level of care, and appropriate mode of transport

    • Experience coordinating communication between physicians, nursing staff, referral sources, and receiving teams

    • Epic or comparable EMR experience preferred

    Responsibilities:
    • Conducts initial telephone intake of information regarding requests for transfer of patients from referring hospitals, clinics and other healthcare facilities
    • Receives incoming calls and sets up teleconferences with attending physician(s), transport nurse, referral source and appropriate receiving staff.
    • Operates Transfer Center multi-telephone lines, two-way radio transmission (VOLT) and receiving console, computer database, mapping systems and related systems and equipment in support of air-based medical patient transport services. 
    • Partners with Patient Placement staff, Physicians, and others to appropriately identify the receiving services for patients needing transfer
    • Develops and promotes positive and effective customer service with patients, families, visitors and staff. 
    • Reviews patient information to formulate patient acuity for physicians and nurses (such as presences of infectious diseases, need for transfer, appropriate means of transfer, and anticipated discharge planning needs). 
    • Consults with admitting physician when questions or issues arise regarding medical necessity of transfer.
    • Coordinates with other hospital staff as needed including Social Worker and Case Management. 
    • Coordinates the mode of transport based on patient acuity.

    Who we are:

    Power Personnel has been working with healthcare professionals like you since 1994. We are the experts in healthcare staffing in Northern California. That’s why so many hospitals, clinics and healthcare facilities rely on us for filling critical positions. If you want competitive pay, excellent working conditions and a team that supports you, Power Personnel is the place to be!

    Refer a friend at referrals@powerpersonnel.com and get $500 bonus for every referral! *
    *In order to get the bonus, the person referred must work at least 20 shifts.
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About Palo Alto, CA

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