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Power Personnelhttps://www.powerpersonnel.com/wp-content/uploads/2020/02/power-personnel-sq.pnghttps://www.powerpersonnel.comhttps://www.powerpersonnel.comUSD27.00HOURtrue
Are you a highly organized and detail-oriented individual with a passion for ensuring the smooth operation of programs and initiatives? If so, then a Patient Administrative Specialist position may be the perfect fit for you.
Job Details
Pay: $27.00 per hour!
Shift Schedule: Mon-Fri
Shift Time: 8:00a - 5pm
Duration: 13 weeks initially; potential for extension
Start Date: ASAP!
Department: Cancer Center
Location: Palo Alto, California
Benefits
Extension Potential
Weekly payroll
Health benefits
Referral bonus*
24-hour accessibility
Personalized service
MINMUM QUALIFICATIONS
Education: High School Diploma or GED equivalent
1 - 2 Year work experience in strong customer service environment
1 - 2 years' work experience in front desk
Basic knowledge of computer skills
Preferred:
EPIC experience
2 years directly related healthcare office experience
Required Knowledge, Skills and Ability:
Knowledge of medical terminology.
• Knowledge of computer systems and software used in functional area.
• Ability to speak and write effectively at a level appropriate for the job.
• Ability to provide customer service, solve problems, and manage multiple priorities.
• Knowledge of Windows-based office software, computers and operating systems.
• Ability to adjust communications to fit the needs and level of understanding of the receiver.
• Ability to exercise calmness in stressful situations.
Job Requirements:
• Primary Function: Entry, Front Desk, check-in/out.
• Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules, etc.
• Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians. Assures appropriate verifications and authorizations are complete before patient sees provider.
• Communicate with providers regarding scheduling preferences, and ability to respond to urgent patient needs.
• Provide doctor-patient support using reference documents and tools.
• Carry out various administrative tasks, including maintaining information and paging directory databases, and processing internal forms.
• Utilize all functionality of the telephone system and electronic medical records systems in performing assigned job tasks.
• Meet/Exceed organizational and department service standards.
• Answers non-clinical CRMs, escalating where appropriate.
• Answers non-clinical patient messages, escalating where appropriate.
• Managing and distributing faxes, mail, and filing of clinic-specific documentation.
About Us
Power Personnel has been working with healthcare professionals like you since 1994. We are the experts in healthcare staffing in Northern California. That’s why so many hospitals, clinics and healthcare facilities rely on us for filling critical positions. If you want competitive pay, excellent working conditions and a team that supports you, Power Personnel is the place to be!
Earn $250 for every referral!
Know someone looking for a great opportunity? Refer them to us and get rewarded!
Send referrals to: referrals@powerpersonnel.com
You'll receive a $250 bonus once your referral completes 20 shifts.
Ready to take your career to new heights? Explore our job opportunities around Palo Alto, California, and discover the endless possibilities this thriving hub of innovation and culture has to offer. Nestled in the heart of Silicon Valley, Palo Alto is not only home to tech giants like Google and Facebook but also boasts a vibrant arts scene with renowned galleries like the Anderson Collection at Stanford University. Indulge your taste buds with the diverse culinary scene, from farm-to-table restaurants to trendy cafes. With easy access to the stunning landscapes of nearby parks like Foothills Park and the excitement of cheering on the Stanford Cardinal at Stanford Stadium, Palo Alto is the perfect place to grow both personally and professionally. Join us in this dynamic community and unlock your potential!
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