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Are you an experienced healthcare scheduler who knows your way around EPIC and thrives in a fast-paced clinic environment? A leading children's hospital is seeking a Scheduling Coordinator to support a busy Pediatric Otolaryngology (ENT) team during a maternity leave coverage. In this role, you’ll coordinate patient scheduling, manage EPIC workflows, communicate with families, and help ensure providers and patients stay on track for upcoming procedures and appointments. If you enjoy staying organized, solving scheduling challenges, and working with a collaborative pediatric care team, this is a great opportunity to make an impact. Apply today!
Details
Pay: $30.00-$32.00 per hour
Shift Days: Monday-Friday
Shift Times: 8:00am-4:30pm
Schedule: Hybrid; Approx. 2 days onsite in Palo Alto/ 3 days remote (days TBD)
Duration: 3 months Contract initially; potential for extension
Start Date: ASAP!
Department: Surgery Schedulers - Pediatric Otolaryngology (ENT)
Location: Palo Alto, California
Benefits
Potential for Extension
Hybrid Work Opportunity
Great working location
Health insurance
Refer-a-friend bonus
Weekly payroll
24-hour accessibility
Personalized service
Required
High School Diploma or GED equivalent
Experience scheduling patients in a healthcare clinic or specialty practice
Current or recent experience using EPIC for scheduling and patient coordination
Knowledge of insurance verification and prior authorization processes
Understanding of medical terminology and healthcare scheduling workflows
Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment
Strong communication and customer service skills when working with patients and families
Reliable attendance and a strong track record of dependability
Preferred
Previous surgery scheduling experience
Experience scheduling in ENT or specialty surgical clinics
Previous experience working in pediatrics or a children's hospital setting
Experience coordinating with multiple providers, departments, or external facilities
Previous experience working within LPCH or Stanford Health Care systems
Responsibilities
Coordinate patient scheduling activities for the pediatric ENT department, supporting surgical and clinic scheduling needs.
Manage EPIC scheduling workflows, including appointment scheduling, updates, and in-basket messaging.
Coordinate required pre-procedure services such as imaging, labs, or pre-admission testing when applicable.
Verify insurance coverage and assist with tracking prior authorizations when required.
Ensure accurate patient information, scheduling details, and documentation are maintained in EPIC.
Communicate appointment details, instructions, and preparation guidelines clearly to patients and families.
Collaborate with providers, nursing staff, and administrative teams to ensure smooth scheduling coordination.
Assist with resolving scheduling conflicts, cancelations, or urgent requests while maintaining efficient clinic flow.
Serve as a liaison between patients, providers, and internal departments to support continuity of care.
Maintain organized scheduling workflows while adapting to shifting priorities in a high-volume pediatric specialty clinic.
About Us
Power Personnel has been working with healthcare professionals like you since 1994. We are the experts in healthcare staffing in Northern California. That’s why so many hospitals, clinics and healthcare facilities rely on us for filling critical positions. If you want competitive pay, excellent working conditions and a team that supports you, we can help!
Refer a friend and get $250 bonus for every referral! *
*In order to get the bonus, the person referred must work at least 20 shifts.
Ready to take your career to new heights? Explore our job opportunities around Palo Alto, California, and discover the endless possibilities this thriving hub of innovation and culture has to offer. Nestled in the heart of Silicon Valley, Palo Alto is not only home to tech giants like Google and Facebook but also boasts a vibrant arts scene with renowned galleries like the Anderson Collection at Stanford University. Indulge your taste buds with the diverse culinary scene, from farm-to-table restaurants to trendy cafes. With easy access to the stunning landscapes of nearby parks like Foothills Park and the excitement of cheering on the Stanford Cardinal at Stanford Stadium, Palo Alto is the perfect place to grow both personally and professionally. Join us in this dynamic community and unlock your potential!
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